Complaints Policy

At Sasha7, we strive to maintain a safe and respectful environment for all our users. We take complaints seriously and have implemented a clear and transparent Complaints Policy to address any concerns related to content on our platform. Our policy outlines the complaint process, review procedures, and potential outcomes of investigations. We are committed to handling complaints promptly and fairly, ensuring the best possible user experience.

Reporting Inappropriate Content:

If you come across any content on Sasha7 that you believe may be illegal or violates our community standards, we encourage you to report it immediately. To do so, please use the designated reporting feature available on the website or contact us through the provided channels.

There is a report feature for every profile. The report feature is found in the chat page on the upper right hand side and is displayed as an information icon.

1. Enter into the messaging screen with the user you wish to report.
2. Click the info icon at the top right hand corner.
3. Select "Block/ Report".
4. Confirm "Do you also want to report this user?".
5. Enter in your reason(s) for reporting this user. Include which photo specifically you're concerned about and why.
6. Click "Block".

Our customer service team will receive this report immediately and take action within 7 days.

Although using these reporting features is the fastest way to bring a problem to our attention, you can also email [email protected].

For copyright infringements, you can file a DMCA Takedown Request.

Our caretaking team is here 24/7/365 to review and act on reports.

If you choose to email at do so with the following completed form and we will remove the content for you within 7 days:

"I certify that the following list of pictures/videos are of me and the person who posted them does not have permission (model release) to do so. I would like FetLife to please take them down."

[links to the offending pictures, videos go here, one per line]
The following is my info:
Sasha7 Nickname: [Sasha7 Nickname]
Link to my Profile: [Link to my Profile]
Email Address: [Email Address]
If you have any questions about the process please don't hesitate to email us at [email protected]

Review and Resolution:

Upon receiving a complaint, we will acknowledge it and conduct a thorough review within seven business days. Our team will carefully assess the reported content and take appropriate action in accordance with our policies.

Appeals Process:

We understand the importance of providing users with an avenue to appeal decisions related to content removal. If you are directly affected by a decision and believe it to be unjust, you may request an appeal. The appeal process will be outlined on our website and will be reviewed by a neutral body to ensure fairness and impartiality.

Potential Outcomes:

After the investigation, there are several potential outcomes:

Content Removal: If the content is found to be in violation of our policies or applicable law, it will be promptly removed from our platform.
Content Retention: If the content is determined to comply with our policies and relevant laws, it will be retained on the website.

Appeal Procedure:

In case you wish to appeal a decision, please follow the outlined appeal procedure provided on our website. You will be guided through the necessary steps to ensure a fair and efficient resolution.

Consent and Content Removal:

We acknowledge the significance of consent when it comes to user-generated content. If a person depicted in the content wishes to appeal for the removal of such content due to the absence of consent or voided consent under applicable law, we will promptly investigate the matter and take appropriate action.

Disagreements and Neutral Resolution:

In the event of a disagreement concerning an appeal, we are committed to resolving it fairly. Any disputes will be handled by a neutral body to ensure unbiased resolution.

Sasha7 is dedicated to creating a safe and enjoyable dating platform for all its users. We encourage open communication and cooperation to maintain a respectful community. If you have any complaints or concerns, please don't hesitate to reach out to us using the provided contact information.